Skipper Chong Warson

Service design, UI/UX, creative direction, branding and print


For more than a decade, as an award-winning, hands-on UI/UX practitioner, designer and creative director, I have worked in every stage of the process — from concept to final product, with a wide variety of stakeholders and interests. I believe that design is the optimum process for clarifying complicated messages and best brought to life with fearless approaches. It’s not a shortcut; instead, design is the hinge on which collaboration and iteration swing to deliver elegant solutions.

To me, what matters most is solving the problem at hand in the most holistic way possible. Sometimes, it's about leading; sometimes, it's being a support player; sometimes, it's working as a head-down set of hands or something in between but never through a job title alone. In my experience, true and compelling wins out over new and shiny. Being inquisitive and adapting quickly are the first steps to finding a way through any challenge — and there's always a way. And I love what I do.


Service Design


Creative Direction

Branding & Print



Sr. Designer

August 2013 - present

Hands-on lead in service design, user experience, interaction design and visual design, working with multidisciplinary teams, collaborating with internal, external and sometimes off-shore design, technical and product experts around the world to create best in class creative products built with design thinking and simplicity at its heart. Client projects include JPMorgan Chase, Verizon, the City of Toronto, Girl Scouts of America, AIG, Merck, Starwood, ExxonMobil and Dow among others. In addition, a slew of internal initiatives — with specific aims to push the level of craft and quality, facilitate share-outs through the weekly program of design clinic as well as engage a diversity of voices.


Head of UX and Creative Director

Nov 2012 - August 2013

User experience, brand building and visual design for a multimedia social network startup, including app design, responsive web site design (beginning with temp page collecting emails to single informational page to launch site with user-transaction components and network tie-ins) as well as support for varied marketing efforts. Released several iOS and Android versions while managing a team of two designers plus freelancers.


Creative Director

Sep 2011 - Nov 2012

Champion problem-solver for all things visual — part evangelist, part soothsayer. Priorities included UI/UX (a wide swathe of web properties and segments), brand development and management, email campaigns (over a million sent a month), online and offline visual refreshes, plus redesigns of job board and education verticals. As a result, site traffic grew 20%, year over year, and email engagement doubled. Managed a team of three full-time employees, three freelancers as well as off-shore resources, working in three different US locations (NY, CA, CT).


Senior Interactive Designer

Oct 2010 - Sep 2011

Lead in developing user interface designs and media elements for content and news features. Mobile presentation, social media connectivity and integration with the television broadcasts were top priorities as well as usability considerations and information architecture. Because of this, social engagement increased 30% while unique page views rose 10%. Managed and advised four people in NY, CA and MA.

scw creative

Senior Designer

Jun 2008 - Oct 2010

Strategy, brand direction and style in matters of identity, interactive and print design for clients and agencies alike — T3 and GSD&M among others. Previous work includes Chase Bank, JCPenney, Sea World, Office Depot and DayNa Decker — as well as a mixture of other businesses and organizations (local, regional and national).

Keller Williams Realty Inc. (Corporate HQ)

Lead Designer

Jan 2005 - Jun 2008

scw creative

Interactive, Print Designer

Jun 2001 - Jan 2005

Interactive Designer, Illustrator

Mar 2000 - May 2001



Created by Seth Godin, this program is designed as an intensive while pushing also maximum person-to-person engagement, covering over 200 real world and business concepts

UT El Paso

Dual Major, English Literature and Playwriting, BA (cum laude) — 3.8 GPA

Austin Community College

Visual Communication, 18 credit hours — 4.0 GPA


  • Silver Addy Award for original creative brand I.D. and packaging design in 2006
  • Merit Winner, HOW Magazine International Design Annual in 2005


  • AIGA
  • Art Directors Club
  • Freelancers Union
  • Interaction Design Association


  • Creative facilitation
  • Team growth, management
  • Articulate advocate
  • High familiarity of tools
  • Design methodologies
  • Responsive design
  • Iterative dev processes
  • Typography
  • A/V and still capture


  • 2016: Equinox, Phoenix, AZ
  • 2016: Hyper Island World Tour
  • 2016: Service Design Jam
  • 2016: Adobe Creative Jam
  • 2015: Equinox, Palm Springs, CA
  • 2015: Interaction 15, San Francisco, CA
  • 2014: Equinox, Sedona, AZ
  • 2013: SXSW Interactive, Austin, TX
  • 2012: Social Curation Summit, New York, NY (moderator)
  • 2011: HOW Design Conference, Chicago, IL
  • 2010-2006: SXSW Interactive, Austin, TX
  • 2009: HOW Design Conference, Austin, TX
  • 2008: Adobe Max, San Francisco, CA
  • 2002: SXSW Interactive, Austin, TX
  • LinkedIn
  • Twitter
  • Google+
  • Facebook
  • send me an email
  • Coroflot portfolio
  • single page version
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